Training / Support

Never alone again. We support you firmly until success!

How ordering takes place and is there a central call center?

Ordering is carried out by our central call center, with a capacity of 200 people, which having fully trained call representatives and expert managers also provides other services such as product promotion, complaint management, market research, phone campaigns, back office management etc. There is also online ordering from online shops and mobile apps.

How does Pizza Fan support its Franchisees?

Pizza Fan has an integrated support pack that leaves nothing to chance.

Business Plan:Study of the specifics of each region and the viability of the store. Full operating business plan, tax and legal support. Training: Integrated 8-week training program on production and store management, certifying the competency of each trainee. Classes in a standardised training center and in real stores. Two re-trainings at least per year.

Shop Construction & Operation: Complete study, design and supervision of construction works. Staff recruitment and training. Accurate forecasting of demand-based supplies for wastage avoidance. Daily supply with checked products at extremely low prices due to mass purchases by the company. Support from experienced executives in the first steps until the proper operation and complaint management.

Ordering:Central ordering through a state-of-the-art call center with capacity of 200 representatives. Complete processing of customer data. Online ordering from online shop and mobile apps.

Μarketing: Online promotion of offers (Adwords campaigns, Youtube campaigns, Re-marketing, Affiliate marketing, Facebook & Google campaigns). Strong presence on social media (Facebook, Instagram. Tik Tok). Constant presence in print and electronic media (radios, television, magazines, newspapers).Central and local distribution of discount policies (vouchers, directories, single sheets, telephone bills,  theater tickets, etc.). Phone promotions based on data mining. Shopping Friends affiliates network (100,000 companies). 

Interested?

For more information call us at 210 685 6400, or email us at [email protected] ή or via this contact form!

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